Refund policy

Online Return policy:
Returns and Exchanges must be authorized before the merchandise is returned. To authorize your return, please contact us at info@Pitaya.com, or by phone at 317-465-0000, or 1-877-7PITAYA.

Refunds are offered for purchases returned within seven days from the date of delivery, sale items excluded. Merchandise must be in the same condition as received and a receipt of purchase must be provided to qualify.

Refunds are only available for on-line purchases.

Sale items may be exchanged up to seven days from the date of delivery, with a receipt providing proof of purchase. Sale items are not subject to refunds. If no other items interest you at the time of the exchange, a store credit will be issued.

Exchanges will be accepted up to 30 days from the date of delivery, with receipt providing proof of purchase. Sale items are excluded. If no other items interest you at the time of the exchange, a store credit will be issued.

Shipping charges are not subject to refunds. Store credits have no expiration and valid for use on-line or for an in-store purchase.

Online orders paid for by store credit cannot be processed through the online store. Please contact us at 317-465-0000, or 1-877-7PITAYA to place your order by phone.

Additional non-returnable items:
Online-use gift cards

Send your item to: 842 Broad Ripple Avenue Indianapolis Indiana US 46220.

Shipping
To return your product, you should mail your product to: 842 Broad Ripple Avenue Indianapolis Indiana US 46220